Policies

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1. If you are unable to attend a scheduled lesson, please notify Where's the Music in advance to receive a make up credit.  This credit allows you to reschedule the lesson for a later date.
2. If a lesson is missed due to Where's the Music being closed, a make up credit will automatically be issued to schedule the make up lesson. 
3. Consistent attendance is vital for your piano progress.  If a lesson is missed without prior notice, it will not be eligible for a make-up credit (unless there was an emergency)
4. If a lesson is missed without prior notice more than once, lessons may be discontinued.

1. Lessons that are paid in advance are intended to be scheduled and completed within 90 days of payment to ensure timely use of credits and maintain an efficient lesson schedule. 
2. If lessons are not scheduled or completed within this timeframe, the payment may be forfeited.

To ensure a smooth and safe learning environment, any child not actively in a lesson must be accompanied by a parent, guardian, or responsible adult during their time at the studio.

As the studio is located within a professional office building, I’m unable to supervise students outside of their scheduled lesson time. This policy helps maintain a calm, focused atmosphere and ensures all students are safely accounted for.